Privacy Policy

Summary

Lifetimber is a small business committed to doing the right thing.   That means making beautiful products from unique & second life wood, and treating our customers as we expect to be treated by the companies we shop with.
 
Like any online business, we do need to collect some information about you, in order to process orders, keep our website running, and to share relevant news & updates with our subscribers.  The privacy policy below goes into this in detail, but put simply:
 

We don’t want to annoy you

We would like to keep you in touch with relevant updates.  However, if you have signed up but no longer want to hear from us, please email pete@lifetimber.com to ask us to unsubscribe you.

We don’t want to know any more than we need to know

We do need your name and address to send orders to you, and it helps us to know which of our products you like or don’t like, but we don’t store any payment data, and we will never ask you for information we don’t need (like your mother’s maiden name, or the name of your first pet)

We don’t share what you tell us with anyone we don’t have to

We have to tell the Post Office and other couriers your address to get your order to you, and we use tools on our website to deliver emails, but we never share your data with anyone for any reason other than to process your orders or complete marketing tasks (unless we specifically ask you if it’s ok to do so, and you agree). We will delete, correct or document everything we know about you on request.

Things do go wrong sometimes

People make mistakes and computers don’t do what we expect.  If you’re unhappy with something we’ve done, please call Pete on +44 (0) 7736 705168 or email pete@lifetimber.com to get it fixed.

Please get in touch

If there’s anything at all which needs improvement, or that you want to hear more about, please let us know.  We value all feedback, as it helps us get better at what we do.   Please call Pete on +44 (0) 7736 705168 or email pete@lifetimber.com or use the contact form from the menu to get in touch.



 

Full Privacy Policy

Who we are

Pete Lemin, sole trader, trading as Lifetimber (“we”, “my”, “us”, “our”, “Lifetimber”, “Pete”) provide you with access to our website, https://lifetimber.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When visitors fill in the contact form on the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.